Sharing Issue and Work Assignments

Issues and work can be made accessible to all users from a specific company by turning on the option for Shared Issues and Work.

This option is located on the company page for the company you wish to have shared issues and work. It must be turned on for EACH company that has guest users who you want to have access to any issue or work item that’s been assigned to anyone from that company.

For example, if there are 3 people from a company with the guest role and they all have 3 issues assigned to them, when this option is off they will only see 3 issues in their My Work summary. When this option is on, they will see 9 (and be able to respond to all 9).

When this option is off, a profile with the guest role can only see the issues and work assigned to them individually.

Privileged Guests see every issue and work item on the projects they belong to, whatever this setting (see User Roles). The setting still controls what a Privileged Guest can edit: they can respond to issues and work assigned to them, or, with this option on, assigned to anyone from their company. Everything else is read-only to them.

The option also decides what My work (on a project's Work page) and My issues (on its Issues page) show. With it on, they show what is assigned to you or to anyone from your company on the project; hovering over the button reads "Show what is assigned to you or to anyone at" followed by your company's name. With it off, they show only what is assigned to you. A change to the option reaches My work and My issues the next time each person signs in. See My Work.

In the new Bluerithm, the option is the Share Issue/Work Assignments switch on Home > Companies: